Experience

Leadership across complex delivery, portfolios, finance and change.

More than 15 years leading digital, product, program and operational work—often in environments with many moving pieces, demanding stakeholders and significant financial accountability.

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Klick Health

Nov 2022 – Jan 2026

Senior Director, Product & Project Management (Finance)

Owned the financial management system supporting project managers and delivery teams.
Led redesign across invoicing, time tracking, utilization, budgeting, revenue tracking and forecasting.
Partnered with the CFO, COO and VP Technology on investment priorities, capacity and executive reporting.
Oversaw $50M+ in departmental budgets and implemented AI-enabled OCR that reduced administrative effort by 20%.

Klick Health

May 2021 – Nov 2022

Director, Product & Project Management

Developed quarterly and annual roadmaps aligned to strategic priorities.
Led project managers plus support and training teams using hybrid Agile delivery.
Directed platform integrations and change efforts supporting adoption of new tools.

Klick Health

Nov 2019 – May 2021

Director, Product Rollout & Adoption

Designed scalable company-wide rollout processes for new software features and tools.
Led support and training across Canadian and U.S. offices.
Oversaw a product knowledge base with 200+ how-to articles.

Klick Health

Sept 2018 – Nov 2019

Senior Manager, Internal Operations

Improved project management tools, processes and standards at scale.
Developed pricing and estimation models that improved consistency and efficiency.
Led change management for the organization-wide implementation of Slack.

Klick Health

Apr 2011 – Sept 2018

Digital Program Manager, Senior Project Manager & Digital Project Manager

Led pharmaceutical digital portfolios for clients including Acorda, Pfizer, Reckitt Benckiser and Salix.
Managed 30–50 concurrent projects annually and programs with budgets of $5M–$10M.
Owned client-facing delivery, financial performance, resourcing, risk and cross-functional execution.

Digital Cement

Feb 2007 – Apr 2011

Project Manager, Project Coordinator & Quality Assurance

Supported digital project delivery across websites, redesigns and email programs.
Managed scoping, estimates, timelines, resources, budgets, risks and issues.

Credentials

Education & certifications

Bachelor of Commerce
Information Technology Management, Toronto Metropolitan University

Marketing Minor
Toronto Metropolitan University

Leadership Essentials Certificate
University of Toronto

PMP & Prosci® Change Practitioner
Project Management Institute and Prosci®